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On 17 May 2018 Parliament passed the Local Government (Councillor Complaints) and Other Legislation Amendment Act 2018.

These amendments will provide a simpler, more streamlined system for making, investigating and determining complaints about councillor conduct in Queensland.

The changes will require Local Governments to implement new procedures for dealing with councillor conduct complaints and mandatory Code of Conduct training for councillors in the coming months.

Local governments are accountable to the local community for their decisions, actions and services.

Elected local government representatives are also accountable to the local community for the way they behave in carrying out their local government responsibilities.

The Local Government Act 2009 and the City of Brisbane Act 2010 make up the legislation that governs local governments in Queensland. These Acts give local governments flexibility in how they make decisions and deliver services. It allows them to do this with limited intervention by the state government or the minister responsible for local government.

Nevertheless, local governments and councillors are required to conduct their local government functions and activities in accordance with principles set out in the Acts:

  • transparent and effective processes, and decision-making in the public interest
  • sustainable development and management of assets and infrastructure, and delivery of effective services
  • democratic representation, social inclusion and meaningful community engagement
  • good governance of and by local government
  • ethical and legal behaviour of councillors and local government employees.

Requests for local government services

Requests for information about local government services or decisions

Complaints